COLUMN: People or paperwork?

Over the last few weeks I have been interacting with insurance agencies, banks, doctors and assorted other organizations on behalf of my mother.  The headaches and mindless policies can drive you crazy!  And then there are those who forget that each policy number or account number represents a living breathing person! By the way, all of this stuff happened in a state that will remain nameless, although orange and volunteer may give you a hint!

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The Spencer Magnet | circulation@spencermagnet.com | 502-477-2239
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