Some 911 calls currently being made from cell phones in the Mt. Eden area are being routed through Washington County, but that routing is an error and efforts are being made to fix it, said Mt. Eden Fire Chief Doug Herndon.
Herndon said he has notified AT&T Cellular, who told him they are working to correct the error.
In the meantime, citizens in that area need to be aware of the issue so they can tell dispatchers their location in case of an emergency. Once the caller’s location is known, the call can be routed to the appropriate agency, Herndon said.